Once the first donation is made to your fundraiser, your bank transfer information must be fully verified by the date noted within your HopeFundMe account, or your donations will be automatically refunded. This is because our payment partners are online payment processors only and are not allowed to hold your funds for long periods of time.
Even after starting bank transfers, you can continue to raise funds, and the amount raised displayed on your fundraiser will not decrease.
How long will it take to be fully verified?
The process of setting up and verifying transfers can take 3-7 business days or longer to complete. Then, once your first transfer is sent, it will take on average 2-5 business days for the funds to safely be deposited into the bank account on file.
How do I know when I’m fully verified?
First, make sure you’ve completed the transfer setup process:
After that, your HopeFundMe account is the best place to find all information about your transfers. In the “Transfer” section, you can see scheduled and sent transfers. If you find the scheduled date is continuously pushed back, then your account is not fully verified.
You may also see an email from our team or a red banner within your HopeFundMe account notifying you about this.