Your HopeFundMe account must be connected to an email address you actively use and can reply to emails from. An email can only be connected to one HopeFundMe account. If you get an error saying, “This email is already in use. Please use a different email address.“, try signing into HopeFundMe using the email you’re attempting to change the account to.
How to change your email
- Select “Account settings” from the menu in the top, right corner
- Enter your new email address in the Email box and select “Save”
- If you haven’t verified your phone number recently, you’ll be prompted to do so (Please review this article if you need to change your phone number.)
- A verification email will be sent to your new email; click “Verify Email” to officially change the email address
Important: Updating your email to someone else’s email address may cause trouble with your account.