If you’d no longer like to receive update emails from fundraisers you’ve donated to, you can follow the steps below:
- Sign into your HopeFundMe account
- Select “Your impact” from the menu in the top right corner
- Scroll to “Fundraisers you support” and click the “Your donations” tab
- Choose the fundraiser you no longer want to receive updates from
- Scroll to the Notifications section and toggle “Receive fundraiser updates” off
If you’re not seeing the fundraiser you’d like to unsubscribe from, please contact us.
Receiving emails for a donation you didn’t make
It’s possible for a donor to accidentally enter your email address when they made their donation. We always recommend reviewing your bank statement first. If you don’t see any charges you don’t recognize, then you can just unsubscribe to the emails by clicking “unsubscribe” in the email.